What are Your Team’s Habits?

THE POWER OF HABIT:  WHY WE DO WHAT WE DO IN LIFE AND BUSINESS by Charles Duhigg When we think about organizations, we are more apt to engage in conversations about culture than we are to discuss “organizational habits”. The reality is that an organization’s culture...

Outliers by Malcolm Gladwell

In this book, the fact that Gladwell’s academic work includes sociology is apparent. Oddly, his work reminds me of Freakonomics which is an economist’s work to evaluate the answers to questions that we generally take for granted to determine the validity of what we...

Crucial Conversations

If you are a student of communication, the strongest aspects of Crucial Conversations is the language it gives readers to describe the behavior that takes place when conversations are difficult. The language and stories in the book, allows readers to see themselves...